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  • Customer reviews

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  • AXA works hard to provide the best service possible to its customers. To measure our success, we have partnered with Feefo that operates independently of AXA. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad.

    Feefo Gold trusted Merchant, 2016
  • AXA insurance for individual customers

  • Examples of genuine customer reviews

    “Excellent service. Staff explained everything. Very patient!”
    Gerard Crawley
    “Jordan the AXA adviser is a credit to AXA insurance.”
    Doreen Martin
     

  • Examples of genuine customer reviews

    “Couldn't fault the service and offers I received from Anthony. Very thorough and clear on my options.”
    Michelle Jones
    “The person who helped us, Stella, was fantastic. She understood exactly what our needs were.”
    George Philips-Zachariades
     

  • Examples of genuine customer reviews

    “Got my travel insurance online, simple as A, B, C. Well done AXA.”
    Alan Murray
    “Very quick and easy purchase. Would have liked the option to exclude personal luggage when covered by Home Insurance. I would recommend the Company and buy from them again.”
    Margaret Steer
     

  • AXA insurance for business customers

  • Examples of genuine customer reviews

    “Unfortunately we had to make a claim last year. It was handled speedily and efficiently. Thank you.”
    Andrew Mugleston
    “An excellent service best quote saved over a hundred pounds and Justin gave excellent customer service well done.”
    Christine Ball
     

  • AXA insurance for health customers

  • Examples of genuine customer reviews

    “I received excellent Customer Service & Insurance advice throughout the changeover from another insurer.”
    Alan Edward Blow
    “Knowledgable about their product, patient and nothing was too much trouble.”
    Richard George Tuplin