• Please select which product you would like to contact us about.

    For home insurance, car insurance and travel insurance please see our personal products contact page.

  • Customer services

    Phone number: 0845 606 0940

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm

    Or contact us by email


    Sales enquries

    Phone number: 0845 606 0941

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm

    Or get a quote online.


    Finance and payment queries

    Phone number: 0845 366 6480

    Lines open: Monday to Friday, 8am to 5pm

    Or contact us by email


    Cancellations

    Phone number: 0845 606 0940

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm


    Claims

    Find out more on our dedicated claims page.


    Complaints

    Claims complaints

    Phone number: 0845 600 2715

    Lines open: Monday to Friday, 8am to 5pm

    Or by email at commercial.complaints@axa-insurance.co.uk

    Policy complaints

    Phone number: 0845 606 0940

    Lines open: Monday to Friday, 8am to 6pm

    Or by email at commercial.complaints@axa-insurance.co.uk

  • Phone number: 0845 835 3751

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm

    Or by email at biz.insurance@axa-insurance.co.uk

    Sales enquiries

    Phone number: 0845 835 3752

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm

    Or get a van insurance quote online.


    Finance and payment queries

    Phone number: 0845 835 3755

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm


    Claims

    Phone number: 0845 366 5529

    Or find out more on our dedicated claims page.

    Lines open: Monday to Friday, 8am to 6pm


    Windscreen repair and replacement

    Phone number: 0800 269 661

    Lines open: 24 hours a day, 7 days a week.


    Breakdown assistance

    Phone number: 0845 521 1425

    Lines open: 24 hours a day, 7 days a week.


    Complaints

    Claims complaints phone number: 0845 605 2914

    Lines open: Monday to Friday, 9am to 5pm.

    Policy complaints phone number: 0845 835 3751

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm.

    Or by email at commercial.complaints@axa-insurance.co.uk


    Cancellations

    Phone number: 0845 835 3751

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm.

  • Customer services

    Phone number: 0845 366 5525

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm.

    Or contact us by email.


    Sales enquiries

    Phone number: 0845 366 5524

    Lines open: Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm.

    Or get an online quote for residential landlord insurance or commercial landlord insurance.


    Claims

    Phone number: 0845 600 2715

    Lines open: Monday to Friday, 8am to 6pm.

    Or find out more on our dedicated claims page.


    Complaints

    Phone number: 0845 366 5525

    Lines open: Monday to Friday, 8am to 5pm.


    Cancellations

    Phone number: 0845 366 5525

    Lines open: Monday to Friday, 8am to 5pm, Saturday, 9am to 2pm.