Customer services and other

Where did you buy your policy

I bought my policy from a broker
Customer services
Please contact your broker directly
I bought my policy directly from AXA
Customer services
0844 209 6666 - Lines open Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm and Bank Holidays 10am to 4pm - calls charged at local rate
Sales
0844 209 7000 - Lines open Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm and Bank Holidays 10am to 4pm - calls charged at local rate
No claims discount
0844 209 4209 - Lines open Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sundays and Bank Holidays 10am to 4pm - Calls sharged at local rate
Finance and payment
0844 858 2012 - - Lines open Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sundays and Bank Holidays 10am to 4pm - Calls sharged at local rate
Cancellations (including breakdown cancellations)
0844 579 2000 - Lines open Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm and Bank Holidays 1am to 4pm

Claims numbers

Where did you buy your policy?

I bought my policy from a broker
Call our claims number
0845 608 0230 - Lines are open 24 hours a day, 7 days a week
I bought my policy directly from AXA
Claims number when calling from the UK
0844 874 0303 - Lines open: Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm, Bank holidays 10am to 4pm - calls charged at local rate
Claims number when calling from abroad
(+44) 1732 376 249 - Lines open: Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm, Bank holidays 10am to 4pm
Emergency breakdown assistance in the UK
0800 197 1121 - Lines open 24 hours a day, 7 days a week
Emergency breakdown assistance from abroad
(+44) 1737 815 375 - Lines are open 24 hours a day, 7 days a week
Windscreen claims - repair and replacement
0844 874 0333 - Lines open 24 hours a day, 7 days a week