Contact us
Have a query about your car insurance cover? Need some assistance? Contact details, and operating hours are provided here.
Are you looking for a new quote? Buy your car insurance policy online and get a £30 discount.
Customer services and other
Where did you buy your policy
- I bought my policy from a broker
- Customer services
- Please contact your broker directly
- I bought my policy directly from AXA
- Customer services
- 0844 209 6666 - Lines open Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm and Bank Holidays 10am to 4pm. Alternatively please contact us via email - Help@axainsurance.com
- Sales
- 0844 209 7000 - Lines open Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm and Bank Holidays 10am to 4pm. Alternatively please contact us via email - Help@axainsurance.com
- No claims discount
- 0844 209 4209 - Lines open Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sundays and Bank Holidays 10am to 4pm. Alternatively please contact us via email - Help@axainsurance.com
- Finance and payment
- 0844 858 2012 - - Lines open Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sundays and Bank Holidays 10am to 4pm. Alternatively please contact us via email - Help@axainsurance.com
- Cancellations (including breakdown cancellations)
- 0844 579 2000 - Lines open Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9am to 5pm and Bank Holidays 1am to 4pm. Alternatively please contact us via email - Help@axainsurance.com
Car Insurance
Claims numbers
Where did you buy your policy?
- I bought my policy from a broker
- Call our claims number
- 0845 608 0230 - Lines are open 24 hours a day, 7 days a week
- I bought my policy directly from AXA
- Claims number when calling from the UK
- 0844 874 0303 - Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 1pm, Sundays closed.
- Claims number when calling from abroad
- (+44) 1732 376 249 - Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 1pm, Sundays closed.
- Emergency breakdown assistance in the UK
- 0800 197 1121 - Lines open 24 hours a day, 7 days a week.
- Emergency breakdown assistance from abroad
- (+44) 1737 815 375 - Lines are open 24 hours a day, 7 days a week.
- Windscreen claims - repair and replacement
- 0844 874 0333 - Lines open 24 hours a day, 7 days a week.
