AXA Products

AXA Travel Insurance - Claims.

When you need to make a claim or think you do please call our claims team who will immediately take action to help you. To make the claims process quicker please have your policy number to hand and a full description of the incident.

Please select the most appropriate phone number shown below. This will ensure that you are helped quickly and efficiently.

For emergency medical assistance or repatriation

+44 845 223 5568
Lines are open 24 hours a day,
7 days a week.

All claims except legal expenses

0845 602 5513
Lines are open 9am - 5pm,
Monday to Saturday.

Legal expenses claims only

01737 815199
Lines are open 8am - 8pm Monday to Friday, and 9am - 4pm Saturday.

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AXA Insurance UK plc is authorised and regulated by the Financial Services Authority. This can be checked on the FSA's register by visiting the FSA's website at www.fsa.gov.uk/register or by contacting them on 0845 606 1234. AXA Insurance UK plc is a member of the AXA Group of Companies, and is registered in England No. 78950. Registered Office: 5, Old Broad Street, London, EC2N 1AD. We do not offer any advice or recommendation. You will need to decide whether the products we offer are suitable for your needs.