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  • Important information

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  • Here you can find important information about the annual PRA Insurance Returns and statistics on our handling of complaints.

    PRA Insurance Returns

    These are the annual insurance returns submitted to the Prudential Regulation Authority as at 31 December on the years shown.

    > PRA Insurance Returns

    Complaints data

    AXA strongly believes that service is the key driver of a business in financial services which is why complaints from AXA customers are treated seriously and are shared with senior management to help inform how we can continuously improve the products and services we offer.

    > Complaints data