Travel insurance frequently asked questions

You can get useful advice in an instant by looking at our Frequently Asked Questions.

Whether you need a helping hand finding your way around your AXA Account, or want to know more about policies or procedures, we're sure you'll quickly find the answers you're looking for.

To find the answer you're looking for, try different key words, in combinations or on their own. You can also email our Help Team for free advice. We aim to answer your question within 24 hours, but it's usually a lot sooner.