What is landlord insurance?

Even with the best tenants and the all the right precautions in place, things can still go wrong. Landlord insurance is a type of insurance designed to protect landlords and their properties against claims. So, whatever you need to ensure your property is protected, we’ve got your back.

What does landlord insurance cover?

Landlord insurance covers a variety of things and the specifics of what you’re covered for will vary from insurer to insurer. As standard with AXA you’ll get.

• Property owners’ liability cover – protects you against third-party claims – for example, if someone injures themselves on your property
• Buildings insurance – covers the cost of repairing or rebuilding your property if it’s accidentally damaged or destroyed
• Cover for up to 10 properties in one policy – add up to 10 properties when you get a quote online
• Cover to re-house your tenants in alternative accommodation – if your property can’t be accessed or lived in due to damage, and your tenants don’t already have this cover under their own insurance, we’ll look to re-house them in the event of a valid claim
• Cables and underground pipes cover – we’ll pay you for the costs incurred following damage to pipes or cables, including essential utilities such as electricity, gas, and water
• Subsidence, ground heave and landslip cover*** – land shifts under your property can cause considerable structural damage, but with this cover (which is a requirement of some mortgages), we’ve got you covered

Do I need landlord insurance?

Landlord insurance is not a legal requirement, however, if you are letting out your property then you’ll need more than just home insurance. However, it is important to bear in mind that your local authority and/or mortgage lender may require you to have a certain level of insurance.

There are risks associated with renting your property that fall outside the cover provided by home insurance. For example, protection against third-party claims – for example, if someone injures themselves on your property, or the costs of housing your tenants in alternative accommodation if your property can’t be access or lived in due to damage.

*Cashback is only available for new AXA Landlord Insurance policies.

Cashback is paid on one policy only.

You must also have purchased the policy following an introduction from Santander to AXA. Either: 

• Online via the Santander.co.uk landlord insurance page

• By contacting AXA using the AXA telephone number on the Santander website or on Santander promotional materials.

• Through referral to AXA from a Santander contact centre or branch.

The offer will not be available to Santander customers purchasing an AXA policy directly via AXA.co.uk. Purchases made via third party brokers do not qualify.

We’ll aim for the cashback to be paid after 90 days of your policy start date, providing;

• You completed an application and submitted it during the promotional period which starts on 17th August 2023 and ends on the 7th of November 2023.

• Your policy has started

• The policy hasn’t been cancelled and the payments are up to date

Cashback is paid by AXA Insurance and will be paid into your account after 90 days.

If you haven’t received your cashback:

• Sometimes we need to do extra checks on new policies, so it might take longer for the cashback to be paid.

• If you don’t receive the cashback within 120 days of the policy start date or should you require further help with the status of your cashback, you can contact the AXA helpline on 0800 068 8734.  Lines are open 8am to 6pm Monday to Friday.

The cashback will only be paid once per customer.

The offer is not available to customers switching from an existing AXA landlord insurance policy.

AXA are not part of the Santander Group. The promoter of this offer is AXA Insurance Limited.

This offer is subject to availability. We reserve the right to withdraw this offer without notice at any time.

Terms and conditions, exclusions and limitations apply. For full details, please read the Policy Summary and the Policy Conditions documents. These are available online at www.axa.co.uk/partner/landlord-insurance-santander

**10% of our customers paid this or less between October and December 2023.

***This cover is only applicable to residential landlords.