FREE access to a 24/7 health information and support line provided by AXA Health, for AXA business insurance customers

How will this service benefit me or my employees?

At AXA, our customers are at the heart of everything we do. That’s why we’re teaming up with AXA Health to bring you this new benefit.

Regardless of whether you have AXA Health healthcare cover or not, all AXA business insurance customers and their employees can access AXA Health’s 24/7 health support line as a benefit of your AXA business insurance.

What is the 24/7 health support line?

Have you ever been kept awake at night worrying about a health concern? Is a member of your team struggling to cope with work or homelife pressures and needs to speak to someone? Or perhaps you’ve received some medical test results you don’t understand?

When you’ve got a question about your health, it’s reassuring to know there’s someone on hand to talk things through with. That’s where the 24/7 health support line can help. You’ll be able to:

  • Speak to a qualified counsellor, midwife, nurse, or pharmacist quickly, at a time that suits you. Nurses and Counsellors are available 24/7, Midwives and Pharmacists are available 8am-8pm Monday - Friday, 8am-4pm Saturday and 8am-12pm Sunday.

  • Ask questions around a wide variety of issues including family health, pregnancy related questions and prescription information.

AXA Health - AXA UK’s health and wellbeing specialists – are on hand to help you build a stronger, healthier business.

Contacting the 24/7 health support line

You don’t have to be an existing AXA Health member to access the 24/7 health support line. All AXA business insurance customers and their employees have free access to this service.

When you need to contact the team just call the number below and state the kind of healthcare professional you need to speak to, such as:

  • Counsellor
  • Midwife
  • Nurse
  • Pharmacist

Once you’ve done that, you’re all set – simply keep an eye on your inbox for an email with all the details of the professional you will be speaking to, including the number you need to call.

Call us on 0800 389 7413*

Get AXA Health's business healthcare cover for 1 to 249 employees

  • Help your employees get back on their feet quickly with speedy access to diagnosis and treatment

  • Help retain and attract top talent to your business by showing your commitment to employee wellbeing

  • Give your team more flexibility and choice over where and when they are treated

Find out more

Only AXA Business Insurance product customers and their employees are eligible to use the 24/7 health support line. AXA Health reserve the right to withdraw access for AXA Business Insurance product customers and their employees at any time.

*Phone lines are open 8:30am-5:30pm Monday to Friday. Calls are free. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.