Breakdown Cover contact us
Have you broken down?
To help you we’ll need your name, home postcode and, if possible, your policy number. We’ll also need your vehicle registration, as well as the make, model and colour. Make a note of your current location and the problem with your vehicle.
How did you purchase your Breakdown Cover?
Lines are open 24 hours a day, 7 days a week. AXA Assistance (UK) Limited operates the 24-hour motoring assistance helpline.
Lines are open 24 hours a day, 7 days a week. AXA Assistance (UK) Limited operates the 24-hour motoring assistance helpline.
Speak to our customer service team
To speak to a member of the breakdown cover team, please select a department below for the relevant contact options:
How did you purchase your Breakdown Cover?
Lines are open 24 hours a day, 7 days a week. AXA Assistance (UK) Limited operates the 24-hour motoring assistance helpline.
Lines are open 24 hours a day, 7 days a week. AXA Assistance (UK) Limited operates the 24-hour motoring assistance helpline.
How did you purchase your Breakdown Cover?
Call us on
Lines are open:
- Monday to Friday: 9am to 5pm
- Saturday: closed
- Sunday: closed
- Bank Holidays: closed
Call us on
We’re here to take your call:
- Monday to Friday: 8am to 8pm
- Saturday: 9am to 5pm
- Sunday: closed
- Bank holidays: hours vary
To make a breakdown cover complaint contact our complaints team on
We’re here to take your call
- Monday to Friday: 9am to 5pm
- Saturday: closed
- Sunday: closed
- Bank Holidays: closed