Breakdown Cover contact us

Have you broken down?

To help you we’ll need your name, home postcode and, if possible, your policy number. We’ll also need your vehicle registration, as well as the make, model and colour. Make a note of your current location and the problem with your vehicle.

Breakdown cover purchased on its own

UK: 0345 504 6391 Europe: +44 1737 815 375

Breakdown cover purchased as part of AXA car insurance

UK: +44 1737 815 375 Europe: +44 1737 815 375

Speak to our customer service team

To speak to a member of the breakdown cover team, please select a department below for the relevant contact options:

Customer service for breakdown cover purchased as part of AXA car insurance

Call us on 0330 024 1158

Customer service for breakdown cover purchased on its own

Call us on 0800 232 1588

We’re here to take your call:

Monday to Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: 9am - 3pm
Bank Holidays: 10am - 4pm

Please note: you might have wait a while during our busy times. Call us between 8am - 9am or 5pm - 8pm, Tuesday to Thursday, for the shortest wait.

To make a breakdown cover complaint contact our complaints team on 01737 815 023

We’re here to take your call:

Regular opening hours
Day	Opening hours
Monday to Friday	9am - 5pm
Saturday	closed
Sunday	closed
Bank Holidays	closed