We’re really sorry that many of you are struggling to get through to us with your queries. Our phone lines and emails are extremely busy right now, but we’re working hard to speak to you as soon as we can. If you need to make changes to your policy, it’s really quick and easy to do most things online, in your AXA Account. Thank you for bearing with us.


See before you buy

Be clear on what you’re buying from us with our car insurance and read our sample policy documents here. Just click the links to view, save or print these PDF documents.

You will need Adobe Reader to view these documents. You can download Adobe Reader if you don’t have it already.

These are sample documents. The policy wording and useful information document which apply to you will be available to view when you get a car insurance quote and then saved in your online account when you buy. If you already hold AXA car insurance, please log in to your AXA Account to view your own policy documents.