Want to make a claim?

​Before you start your claim for damage caused by extreme weather, we recommend checking what you are and aren’t covered for in your policy documents. You’ll find them in your online account.

The fastest way to make your AXA home insurance claim or motor insurance claim is online. You can register your claim online at any time — day or night. To make a landlord insurance claim or business insurance claim, you’ll need to call us instead.

How do I make a claim?​

You’ll find all the information you need to make a claim on our help hub. Choose your insurance product from the icons below to get started.

1 5.7 million properties at risk of flooding according to Environment agency, 2018​. Return to content