Cleaners insurance

Don’t be left cleaning up an avoidable mess, protect your cleaning business today

  • Get public liability protection as a standalone or build a package with our other covers
  • AXA are rated 4.6/5* by customers on Feefo
  • Get a 10%** for getting your quote online
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What is business insurance for cleaners?

As a cleaner, your clients place you in a position of privilege to treat their property and belongings with care. Business insurance is a way to ensure that if something unfortunate should happen while you’re cleaning a client’s home or business, you’ve got the protection there to handle any claims.

Public liability is the backbone of most business insurance policies for cleaners, protecting you from the consequences of accidental injury, property damage, and compensation claims that might happen.

You might also consider employer’s liability insurance if your business is expanding, and you take on more people. For cleaners, the most common type of claim that could occur is due to slips and trips.

Why do I need insurance for my cleaning business?

No matter where you’re working, you’re going to be interacting with customers and potentially other people and you need insurance to protect you. While it’s not a legal requirement, you stand to lose more than your money if a claim is made against you, and you’re not protected.

Here are some examples of the types of incidents that could leave you seriously out of pocket if you don’t have cover like public liability in place:

  • Your client, employee, or a member of the public slips on your newly washed floor
  • A member of the public trips over the cable from your hoover
  • You accidentally drop something on an expensive computer
  • You spill something in your customer's home
  • You accidentally scratch or smash a client's window
  • Your equipment is damaged or stolen during a cleaning job

What type of cleaning businesses do you cover?

Thanks to our range of business insurance products, we can insure a wide range of cleaning businesses, including:

  • Domestic cleaners

Domestic cleaners generally are responsible for the general cleaning of any domestic property.

  • Carpet and curtain cleaners

A cleaner specialises in cleaning the carpets, curtains, and other soft furnishings throughout a client’s building, removing deeply embedded dirt and stains.

  • Office cleaners

Office cleaners specialise in cleaning commercial offices, cleaning floors, surfaces, eating and socialising areas as well sanitising office equipment.

  • Window cleaners***

Window cleaners are responsible for keeping a client’s windows smudge and smear free by ensuring that all windows are clean and in good condition.

Do I need business insurance if I’m a self-employed cleaner?

Business insurance isn’t a legal requirement for self-employed cleaners; however, it is highly recommended that you consider cover.

Without business insurance of your own, you’ll be responsible for paying out any claims or legal fees from your business’ own pocket. You’ll need public liability insurance to protect you in any cases of accidental injury or damage due to your business.

If at any point you then decide to expand your business and take on employees, then employers’ liability insurance becomes mandatory by law under the Employers’ Liability Act 1969.

If you need have any equipment to get your cleaning jobs done, then you should also consider the costs involved worth repairing or replacing them if they get damaged or stolen on the job. With business equipment cover, you’d have protection for the equipment you need to keep business going.


What type of insurance do cleaners need?

There are several covers we offer that might suit your needs, any of which you can buy as a standalone product, or pair with our other covers and optional extras as and when you need them.

Public liability insurance

Public liability insurance can help protect you against third-party injury or damage in these situations – helping you cover compensation costs and legal fees because of a claim. 

Here are some examples where public liability can help:

  • Someone slips and injures themselves on a floor you’ve cleaned
  • You’re moving things around to clean and you drop, or break, something accidentally
  • You spill cleaning products – such as bleach – on a client’s furniture or floor

Busines equipment insurance

Whether you work on the small stuff, like dusting and polishing, or you’re responsible for bigger tasks that require more complex equipment, we’ve got you covered.

We know how important your equipment is for keeping your business running day-to-day. Would you be able to afford the cost of replacing them if they’re damaged or stolen? Could you continue your job without them? Not to worry, that’s where we can help.

Here are some examples where business equipment insurance can help:

  • Your specialised cleaning equipment gets damaged while you’re using it on a job
  • Someone steals your equipment from a site your cleaning
  • The essential tech you use to create invoices and keep track of appointments gets damaged

Van insurance

If you’re traveling a lot for your cleaning jobs and need to move any machinery back and forth, you may also want to consider business van insurance to protect you on the go. This will protect your van as you move from A to B to get your jobs done.

Here are some examples where employers’ liability can help:

  • Your van is involved in an accident during your working day
  • Your equipment is stolen from you van
  • You accidentally put the wrong fuel into your van

Employers' liability insurance

If you have any employees, even if that part-time or on a voluntary basis, then employers' liability insurance is a legal requirement under the Employers’ Liability Act 1969. This cover is there to protect your employees if they get accidentally injured or fall ill as a result of working for you.

Here are some examples where employers’ liability can help:

  • An employee gets sick due to exposure to cleaning chemicals
  • An employee’s personal belongings get damaged or stolen while on a cleaning job
  • An employee gets injured while cleaning a client’s home or business

How do I get insurance for my cleaning business?

We know getting insurance for your business might sound complicated. At AXA, we’ve made it our mission to simplify the process for you, letting you get back to taking care of the really messy jobs.

Simply start a quote online you’ll be one step closer to protecting your business today. 

Get a business insurance quote

How much does cleaning insurance cost?

AXA business insurance customers pay prices from £6.794 per month for cover.

The price you pay will depend on the covers you chose to take out with us, combined with some key factors about your business.

These factors include:

  • Your occupation can affect the cost of your insurance, because trades that use lots of equipment in their day-to-day operations or use dangerous machinery are consider higher risk.

  • Where you complete your work can affect your premium because business that are in areas with heavy footfall, or who interact more consistently with members of the pubic, are at higher risk of accidents occurring.

  • How many staff you have will affect your premium as more employees opens to up to more possibilities of claims resulting in negligence or accidental injury.

The quickest and easiest way to find out what your price would be is to get a quote with us – and if you chose to get a quote online, you’ll also save 10%** on the cost of your policy.

Ready to get started?

Get a business insurance quote

Frequently asked questions

What insurance do I need for my cleaning business?

There are 3 main types of business insurance that cleaning business should consider. These are:

1. Public liability insurance

2. Business equipment insurance

3. Employers’ liability insurance (if you have anyone working for you, regardless of their employment status)

What types of cleaning do you cover?

AXA offers cover for a variety of different types of cleaning business, including domestic cleaners, curtain cleaners, carpet cleaners, commercial and office cleaners, and window cleaners***.

Do I need insurance if I employ a cleaner?

If you employ a cleaner, then you won’t need business insurance for that. If you hire someone to come into your home to clean for you then it’s up to them to have the proper business insurance cover to make sure that if anything happens, they’re covered.

Do I need insurance for my employees?

Yes - under the Employers’ Liability Act 1969 employers’ liability insurance is a legal requirement from the moment a business takes on any employees.

Remember: employees means any and everyone who works for your business, not just full-time, paid employees.

Can I just cover my cleaning equipment?

AXA currently don’t offer business equipment as a standalone cover. However, you can add this an optional cover alongside any of our core products.

Do I need domestic cleaners’ insurance?

Whether you’re a domestic cleaner looking after people’s homes, or a commercial cleaner who keeps their workplaces looking spotless, business insurance is a vital part of any successful cleaning business.

Why should I buy my cover through you?

There are several reasons to choose AXA for your business insurance. Here are just a few of them:

  • We’re rated 4.6/5* on Feefo by our customers – so you know you can rely on us to protect your livelihood

  • We have a UK-based contact centre so that you’ve got help on hand when you need it

  • All AXA business insurance customers have free access to a 24/7 health support line provided by AXA Health

  • Our responsive online account space allows you to make amends to your policy at anytime during your time insured with us, as well as access all of your documentation and important details in one location

  • Our policies are tailored to your business and your needs and can be changed at any time as your business grows by logging in to your online account space

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*Rated 4.6/5 based on 16,854 total reviews. Figure accurate as of 25/01/2024.

**This discount is applied automatically and lasts for the lifetime of your policy.

***There is no height restriction for window cleaners, there is however a restriction on the type of lifting equipment that you can use which limits the height that you can work at. 

410% of our customers paid from £6.79 for ten months between January and March 2024 after an initial deposit. Interest applicable. For more details see our terms & conditions.