Brexit advice for AXA car insurance customers

We’re really sorry that many of you are struggling to get through to us with your queries. Our phone lines and emails are extremely busy right now, but we’re working hard to speak to you as soon as we can. If you need to make changes to your policy, it’s really quick and easy to do most things online, in your AXA Account. Thank you for bearing with us.

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Brexit latest: this page was last updated on Monday 17^th February 2020. To the best of our knowledge, the information below is full and correct as of that date.

At 11pm on 31^st January 2020, the UK formally left the European Union and entered into a transition period, which will last until at least 31^st December 2020.

If you’ve made plans to visit an EU country, you’re probably wondering how you’ll be affected.

During the transition period, most things will remain the same, including travelling to and from the EU. So until the transition period ends, you won’t need to do anything differently and you won’t need a green card. But if you have any questions, here’s what you need to know about your car insurance policy and travelling to Europe.

Driving in the EU during the transition period
Documents you’ll need
Accidents while driving abroad

The UK government has also issued advice about the transition period.

Driving in the EU during the transition period

Will I still be able to use my AXA motor insurance to drive in EU member states during the transition period?: Yes. We’ll continue to provide the legal minimum motor insurance cover for travel to EU countries, as well as to some non-EU countries. So if you’re a UK motorist, you won’t need to buy an extra third-party motor insurance policy to travel to these countries with a UK-registered vehicle. In other words, you’ll have the same third-party cover that you do now.
Do I need to tell AXA if I plan to drive in an EU member state during the transition period??: No, you don’t need to tell us. Your AXA car insurance policy automatically provides equivalent cover in the EU for up to 90 days in any one policy year.
Will I need to display a GB sticker on my car?: Yes. When travelling in any EU country, as GB sticker must be displayed on cars that are registered in all parts of the UK (including Northern Ireland). Find out more about flags, symbols and identifiers on the Government website.

Documents you’ll need

Are there any documents that I’ll need to take with me if I’m planning to drive in an EU member state during the transition period?: If you’re planning to drive to an EU member state during the transition period, you won’t need to bring any additional documents, except your certificate of motor insurance. However, after the end of the transition period, you’ll need physical copies of your green card, certificate of motor insurance and, unless the only EU country you plan to visit is the Republic of Ireland, an international driving permit. We’ll keep you updated with what you’ll need, nearer the time.
Do I need to carry any other additional documents if I’m driving with a trailer?: Depending on the size and type of trailer, you might need to register it with the DVLA so they can issue a separate registration number for it before you travel outside of the UK. Find out more on the DVLA website.

Accidents while driving abroad

What happens if I’m involved in an accident abroad and I might be wholly or partly responsible? Should I contact AXA?

Yes – get in touch with us as soon as you can.

Remember to ask for the insurance details of any other drivers involved and gather as much evidence as you can, including taking photos if possible.

Find out more about making a claim.

Will this guidance change?

Lots of decisions around Brexit will continue to be finalised during the transition period, and as a result, our guidance could change. We’ll continue to update this page as the situation develops – so check back for the most up-to-date advice. However, please bear in mind that it may take time for us to reassess how political decisions will affect our customers.