Access your policy anytime

Here’s what you can do in your AXA Account:

  • View and print your policy documents and insurance certificates
  • See exactly what’s covered in your policy wording
  • Save PDFs of policy documents to send to others
  • Request a printed copy of your policy documents to be posted to you

Make changes to your policies 24/7

If things change at work or at home you can make any necessary changes quickly and easily:

  • Add or remove optional covers such as legal assistance
  • Change personal details or update your contact details
  • Let us know your circumstances have changed
  • Add or remove people on your policy such as drivers or employees

Changes may affect the cost of your premiums but you’ll be able to see them instantly online, and decide whether you want to go ahead.

Renew your insurance policy the easy way

To make sure you’re always covered, most of your insurance policies will be renewed automatically. Naturally you’ll receive an email and text reminder just before it’s up for renewal.

So please take time to read through:

  • your cover
  • personal &/or business information
  • the renewal price
  • your payment details

If you don’t make any changes, your policy will renew automatically using the same payment method as before.

Cancellations

If for any reason you want to cancel a policy please do so here. Just look through our menu for details.

Complaints

If you are not happy with any aspect of our service please let us know.