Information Centre

If you are an existing customer or would like to enquire about any of AXA's products, please contact the department directly by clicking ‘contact us’ and then choosing the appropriate business area to obtain specific contact details.

Existing customers

To view/amend policy, make a claim and more, select a product below.



Jargon Explained

We try not to use technical
jargon. If we have to use it,
we then try to explain it.
Here are some definitions
you may find useful.

 

Business Insurance

AXA Insurance are leaders in Risk Management, with a portfolio of over
50 products and services designed
to help minimise and manage risks.

 

Customer feedback

If you need information on our products and services, or if you have a general question about AXA then please let us know.

 

Personal Insurance

Find out more our our
personal insurance products
and find the answers to
some of the most
frequently asked questions
on insurance.

 

Complaints data

AXA has over 10 million customers in the UK and the volume of complaints (0.1%) reflects our efforts to ensure that we provide a courteous and efficient service and that our customers are treated fairly.