Domestic abuse often hides in plain sight and within everyday language.
Do you recognise any of these conversations?
Use our Translator Tool to understand what an abuser might mean.
Supporting our customers^ who are experiencing domestic abuse
Working with Women’s Aid and Smart Works, our Specialist Support Teams are trained to understand, respond and act to help all our customers, of any gender, who are experiencing domestic abuse. From referrals to our connected charities and access to an AXA support fund to help cover essential costs.
Are you an AXA customer who would like to speak with our Specialist Support Team?
^ This service is available for our direct insurance customers only
Women’s Aid
A national charity working to end domestic abuse against women and children for over 50 years. Our Specialist Support Teams can refer survivors to Women’s Aid for confidential, personalised support.
Smart Works
Provides the clothing, coaching and confidence unemployed women need to secure employment. Survivors referred by our Specialist Support Teams can access interview preparation, coaching and high-quality workwear.
Help create safe and supportive workplaces
The workplace can be one of the few places where people experiencing abuse feel safe. AXA Safe Spaces is a free global online training programme, developed with experts and charities, to help businesses and individuals create supportive environments for colleagues experiencing domestic abuse.
Supporting our colleagues
Here at AXA, our own Domestic Abuse Policy ensures any colleagues facing difficult situations get the help they need. With access to a financial support fund for essentials like securing safe accommodation and food, as well confidential support, additional paid leave and referrals to dedicated resources for ongoing support.
Creating a future free from abuse
Raising awareness of financial and domestic abuse is part of our mission to protect what matters most to our customers. We're proud to be the headline sponsors of the 2026 Women's Aid Conference, bringing together the charity, public and private sectors to work towards a society where domestic abuse is no longer tolerated.
If you need alternative support
Domestic abuse can affect anyone regardless of age or gender.
If you need alternative support, the Women’s Aid website provides other organisations you can get in touch with.