Forgotten your log in details?

Car, home, business, van and travel insurance customers

Forgotten your password to your AXA account? It's quick and easy to reset your password by following the 'I've forgotten my login details' screens.

Landlord customers

Reset your password

Health customers

Enter your email address and follow the instructions to reset your password. For more information, see the Member login FAQs page.

Alternatively, please contact us - we're happy to help.