AXA UK appoints Clare Davies as Supply Chain and Engineering Director in its Claims Technical Function

2 March 2022

Posted in People

  • Clare Davies is appointed as Supply Chain and Engineering Director for the newly formed Claims Technical and Central Services function
  • Clare will be responsible for leading a strategy which supports successful end-to-end customer claims journeys

AXA UK has announced the appointment of Clare Davies as Claims Supply Chain and Engineering Director for its Claims Technical and Central Services function. Within this role, Clare will be responsible for bringing the supply chain and engineering teams together under a common structure and strategy. Critical to this strategy will be further developing partnerships with suppliers which drive innovation, cost management and most importantly, the right outcomes for customers.

Clare takes on this new role having been promoted from Head of Motor, Legal and Lifestyle Claims Supply Chain within AXA. During Clare’s 20 years with the business, she has gained a broad experience across claims including leading business transformation programmes, along with various leadership roles in sales and service, customer operations and business change.

Clare began this role in February, reporting into Karl Parr, Claims Technical and Central Services Director. This new role forms part of the recently formed Claims Technical and Central Services Function which provides strategic direction, best practice, shared services and market leading technical support to the rest of the business.

Headshot of Karl Parr, Claims Technical Services Director at AXA UK

Over the last three years our Claims function has been on a huge transformation journey, enhancing processes and service to improve the overall claims experience and customer satisfaction. Great progress has been made in this transformation already and I am delighted to have Clare in this role to further strengthen our capabilities and relationships with our supply chain.

Karl Parr, Claims Technical Services Director at AXA UK
Headshot of Clare Davies, Supply Chain and Engineering Director at AXA UK

I am very pleased and excited to take on this opportunity. Supply chain and engineering are critical parts of our proposition and are significant in the ongoing transformation of the claims function. As part of our strategy, I am excited to advance our use of data and technology to support our customers and deliver a great service to them.

Clare Davies, Supply Chain and Engineering Director at AXA UK