
Using a dashcam
- Dashcam evidence could prove an accident was not your fault
- Claims could be settled faster in your favour, meaning less hassle and expense for you
- You could get back your excess payment based on video evidence
- You could also keep your No Claims Discount
- You have extra peace of mind in case of ‘crash for cash’ claims
Using a dashcam to support a claim
These handy gadgets, which are also known as in-car camera recorders, record a driver’s-eye view of the road ahead on every journey. Dashcams can provide valuable evidence of what happened in an accident, helping to settle claims more quickly and reduce fraud.
Dashcams have been shown to be useful safety features on commercial vehicles for some time now, with video evidence proving many drivers’ safety and skills behind the wheel. Likewise, cyclists often fit a camera to their helmets just in case they are involved in an incident on the road.
Dashcams are now becoming more popular with car owners eager to show how safely they drive and reduce their risk of being accused in ‘crash for cash’ claims. If a driver with a dashcam was unfortunate enough to be involved in an accident, they’d be able to send us video evidence to support their claim.
Sending a dashcam video
If you’ve told us your car has a dashcam, you must, where possible, send us video evidence in the event of a car insurance claim, as it will help us to investigate it for you and could settle the claim faster in your favour.
Whilst we won’t need to see videos from every trip, we may also very occasionally ask drivers with dashcams to send us a sample video to make sure that the dashcam is working correctly.
Tips and guides

What you need to know about insuring your new ‘26’ plate
Planning to upgrade your driving experience with a brand new ‘26’ plate? Here’s what you’ll need to know.

Driving in hazardous conditions
The dos and don’ts of driving in the summer
Prepare for your summer drives with AXA's top dos and don'ts, covering essential car maintenance, driving tips, and safety precautions to ensure a smooth and enjoyable journey.

Driving in hazardous conditions
Keeping your car safe during a heatwave
You might not think of a hot day as being particularly treacherous for driving. But there are a few heatwave hazards you’ll need to be aware of - from melting tarmac to opportunist thieves.

Clean air zones and how they can affect motorists
Discover the impact of Clean Air Zones (CAZ) and Ultra Low Emission Zones (ULEZ) on motorists, including compliance, charges, and preparations for future changes.

How to avoid invalidating your car insurance
Discover how to avoid invalidating your car insurance with AXA's top tips, from being honest with your details to choosing the right class of use and keeping your car well-maintained.

Driving your car outside the EU
Discover the essential factors to consider when taking your car abroad outside of the EU, from permits and paperwork to practical driving tips for a smooth trip.

Driving in hazardous conditions
How to keep your cool behind the wheel as temperatures rise
Discover our essential tips for keeping your car cool during soaring temperatures, including guidance on packing essentials, checking your tyres, charging your air conditioning, and ensuring safety for pets and passengers.

What you need to know about electric vehicles
Be a bright spark when it comes to going electric. Here are the answers to your questions about driving, charging, and insuring your electric vehicle.

What to look for when buying a used car
AXA's essential tips for buying a used car, including where to buy, how to purchase, and a comprehensive pre-purchase checklist to ensure you make a smart investment.

What you need to know about common electric car breakdowns
Dive into the world of electric vehicles, from the different types available to their reliability, breakdown solutions, and insurance cover options.

New Highway Code changes: everything you need to know
Learn about the upcoming changes to the Highway Code, including the new 'Hierarchy of Road Users' and other rules aimed at improving road safety for pedestrians, cyclists, and drivers.

How to protect your car from keyless car theft
With keyless theft numbers rising in the UK, we offer some tips to help increase the security of your vehicle and keep thieves locked out.