Expecting the unexpected: real public liability claims stories

Safety and insurance

14 June 2016

Nobody can magically see into the future or predict the way things will turn out. And unexpected events can impact small businesses in lots of ways.

Let’s just say that business – like life – can be a little unpredictable. Our unexpected events stories outline some of the more unusual incidents that can affect small business owners.

From dog-related disasters to conservatory chaos, check out some unexpected real-life claims stories below.


Shop owner

Dog groomer



When you run your own business, it’s natural that you want to concentrate on the things you do best, with as few distractions as possible. That’s why public liability insurance is a must – helping you keep business on track even when the unexpected happens.

*Based on AXA public liability claims made since January 2015

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