Our opening hours are different over Christmas.

The hours below cover customer service and sales.

  • Friday 24th – 8am to 2pm
  • Wednesday 29th & Thursday 30th – 9am to 5pm
  • Friday 31st Hogmanay – 8am to 2pm
  • Tuesday 4th January – 9am to 5pm

Frequently asked questions

Take a look at our most common FAQs below 

Speak to our customer service team

To speak to a member of our business insurance customer service team, please select from a department below to show a list of contact options:

For all types of business insurance – including shop and retail – contact our business insurance team.

Contacted by a fraudster or fallen victim to a scam?

Report this to us right away and we’ll take it from here and let you know what to do to stay safe.