Skip to main content

Our cookie policy


We use cookies to give you the best possible experience of our website. If you continue, we'll assume you're happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.

  • Making a claim

Like this article Tweet this article Share this article +1 this article
  • Workplace injuries can happen when you least expect them

    When they do – we’re here to help

    No matter how safe you think you are, workplace injuries happen. And if an employee gets injured or becomes ill while working for you, they may try to claim compensation from you.

    If someone does make an employers’ liability claim against you, or if you become aware of a situation that may result in a claim being made, get in touch as soon as possible – our award-winning claims service* are on hand to help.

  • Examples of employers’ liability claims

    Employee injury claims can be very costly. Here a few examples of how claims can arise:

    • A cleaner injures her arm after falling over a mop
    • A self-employed contractor suffers serious leg injuries after scaffolding falls in
    • An office worker suffers from repetitive strain injury caused by excessive computer use at work

    Track your claim online

    If you make an employers’ liability claim, you’ll be able to track the whole thing from start to finish online using our online claims tracking tool. Available via desktop, tablet and mobile, you’ll have 24/7 access to all the key information you need.

    Make a claim

    If an employers’ liability claim is made against your business or you become aware of a situation which may result in a claim being made, tell us as soon as possible. Find out what else to do before you make a claim on our business insurance claims page.

    To make a claim, call us on 0345 600 2715** or email

  • *Our claims team have won leading industry awards at the British Insurance Awards 2012, The Claims Awards 2012, CII Public Interest Awards 2015 and The British Insurance Awards 2015.

    **Our claims office is open Monday to Friday 9am – 5pm, but any calls outside of these hours are picked up by our out-of-hours claim team on a 24/7 basis. Calls are charged at local rate and may be recorded or monitored.

  • Find out more

    Your policy details

    Policy documents

    View your policy details to find out all you need to know about AXA Employers' Liability Insurance.

    Employers' liability insurance cta

    AXA EL Insurance

    Find out how AXA Employers’ Liability Insurance can protect you, your people and your business.