AXA's Privacy Policy

The information that we collect will depend on our relationship with you. Where other people are named on your policy, we may ask you to provide the information below in relation to those people too, if this is relevant to your insurance.

AXA Insurance UK Plc

Where AXA Insurance UK Plc is the data controller of your personal information we may collect the following about you:

• Personal information
  • contact details such as name, email address, postal address and telephone number
  • details of any other persons included on the policy where they are named on your policy and the relationship to you as policyholder
  • identification information such as your date of birth, national insurance number, passport and driving licence
  • financial information such as bank details, credit card details and information obtained as a result of our credit checks
  • information relevant to your insurance policy such as details about your vehicle, property, previous policies or claims, recent damage, information about your travel plans, destination, planned activities and dates of travel
  • information relevant to your claim or your involvement in the matter giving rise to a claim, including dashcam footage where appropriate
  • information about the nature of your business and commercial assets
  • information obtained through our use of cookies. You can find out more about this in our cookies policy 
  • details of bankruptcies and other financial sanctions such as HMRC investigations
  • your marketing preferences
   
• Sensitive personal information
  • details of your current or former physical or mental health
  • details concerning sexual life or sexual orientation, for example marital status
  • details regarding criminal offences, including alleged offences, criminal proceedings, outcomes and sentences (previous criminal convictions, bankruptcies and other financial sanctions such as County Court Judgements)

AXA PPP healthcare

Where AXA PPP healthcare is the data controller of your personal information, we may collect the following information about you:

• Personal information
  • contact details such as name, email address, postal address and telephone number
  • details of any other persons included on the policy where they are named on your policy and the relationship to you as policyholder
  • lifestyle and social circumstances, for example; your interests, such as whether you play a sport, your housing status and number of dependents
  • identification information such as your date of birth, national insurance number, passport and driving licence
  • financial information such as bank details, credit card details and information obtained as a result of our credit checks
  • information obtained through our use of cookies. You can find out more about this in our cookies policy
  • information relevant to your claim or your involvement in the matter giving rise to a claim
  • details of bankruptcies and other financial sanctions such as HMRC investigations
  • your marketing preferences
   
• Sensitive personal information
  • details of your current or former physical or mental health
  • details concerning sexual life or sexual orientation, for example marital status
  • details regarding criminal offences, including alleged offences, criminal proceedings, outcomes and sentences (previous criminal convictions, bankruptcies and other financial sanctions such as County Court Judgements)