AXA's Privacy Policy

The information that we collect will depend on our relationship with you. If we need information about other people named on your policy, we may ask you to provide the information below in relation to those people too, if this is relevant to your insurance. For completeness, when we refer to Sensitive Personal data, we include both Special Category Personal Data and Criminal Conviction Data.

AXA Insurance UK Plc

Where AXA Insurance UK Plc is the data controller of your personal information we may collect the following about you:

• Personal information
• contact details such as name, email address, postal address and telephone number
• details of any other persons included on the policy where they are named on your policy and the relationship to you as policyholder
• identification information such as your date of birth, national insurance number, passport and driving licence
• financial information such as bank details, credit card details and information obtained as a result of our credit checks
• information relevant to your insurance policy such as details about your vehicle, property, previous policies or claims, recent damage, information about your travel plans, destination, planned activities and dates of travel, your driving behaviour if you participate in a scheme which captures this information.
• information relevant to your claim or your involvement in the matter giving rise to a claim, video surveillance and tracking technology, such as dashcam footage where appropriate or Automatic Number Plate Recognition “ANPR” (number plate recognition technology)
• information about the nature of your business and commercial assets
• information obtained through our use of cookies. You can find out more about this in our cookies policy
• details of bankruptcies and other financial sanctions such as HMRC investigations
• your marketing preferences
• Sensitive personal information
• details of your current or former physical or mental health
• details concerning sexual life or sexual orientation
• details regarding criminal offences, including alleged offences, criminal proceedings, outcomes and sentences (previous criminal convictions, bankruptcies and other financial sanctions such as County Court Judgements)

AXA PPP healthcare

Where AXA PPP healthcare is the data controller of your personal information, we may collect the following information about you:

• Personal information
• contact details such as name, email address, postal address and telephone numbers
• nationality and/or country of residence
• the relationship of you to other people associated with you in our records, for example, partner, parent, child and the gender you identify as
• lifestyle and social circumstances, for example; your interests, such as whether you play a sport, your housing status and number of dependents
• identification information such as your date of birth, national insurance number, passport, crime identification number and driving licence
• financial information such as bank details, credit card details and information obtained as a result of any credit checks, bankruptcies and other financial information such as county court judgments
• employment details such as name of any employer and work location
• information obtained through our use of cookies. You can find out more about this in our cookies policy
• information relevant to your insurance policy such as, if you want travel insurance, details about your travel plans; destination, planned activities and dates of travel
• information relevant to your claim or your involvement in the matter giving rise to a claim
• information about the goods and services you have with AXA
• information about the goods and services you have provided to us (if you are a supplier)
• your marketing preferences
• Sensitive personal information
• details of your current or former physical or mental health or condition
• details concerning sexual life or sexual orientation
• details regarding criminal offences; including alleged offences, criminal proceedings, outcomes and sentences (previous criminal convictions)