Skip to main content

Our cookie policy


We use cookies to give you the best possible experience of our website. If you continue, we'll assume you're happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.

  • Why choose us?

  • Masterhead residential
  • Why choose AXA Landlord Insurance?

    Here’s eight reasons to help you make up your mind

    Whether you let one small flat or a number of larger houses, we know every landlord is different. And we know when it comes to insurance, one size doesn’t fit all.

    That’s why with AXA Landlord Insurance, you can tailor your cover to meet your needs. But that’s not the only reason to choose AXA – here’s another eight for starters.

    Eight reasons to choose AXA Landlord Insurance

    When you get an AXA Landlord Insurance quote online, you can add up to 10 properties in one policy.
    When you buy landlord insurance online, you’ll benefit from a 10% online discount. It’s the protection you’d expect from AXA – for less.
    As accidents and incidents don’t only happen between 9 and 5, we provide a free 24-hour emergency helpline to ensure there’s someone to help you when you need it most.
    Our award-winning claims service* can take on the burden of negotiating with third parties on your behalf, allowing you to concentrate on renting your property.
    Broken glass? Not to worry. AXA Landlord Insurance offers a 24-hour replacement service which can fix windows, doors or partitions.
    A legal and tax helpline, providing free advice, is available Monday to Friday between 9am and 5pm.
    We help take away the burden of keeping your buildings’ and contents’ sums insured in line with inflation as we use recognised independent cost indices to amend them to reflect inflation.
    We’re part of the AXA Group, one of the world’s largest insurance companies – and 96% of our customers rate our services excellent or good on independent online review system, Feefo.**

  • What our customers think of us

    Our customers’ reviews, independently moderated and managed by feefo

    View all our latest reviews

    Feefo service rating. See what our customers say about us - new window

    Feefo service rating. See what our customers say about us - new window

    "Top service from a company that has consistently been so. Well trained people based in UK. It doesn't get any better."

    *Our claims team have won leading industry awards at the British Insurance Awards 2012, The Claims Awards 2012, CII Public Interest Awards 2015 and The British Insurance Awards 2015.

    **Based on 1174 reviews. Accurate as of 16 March 2016.

    Underwritten by AXA Insurance UK plc. Terms, conditions, eligibility and exclusions apply.

  • Find out more

    Your policy details

    Policy documents

    Make sure you have all the information you need before taking out a landlord insurance policy.

    Making a claim

    Making a claim

    When the worst happens, our award winning claims team are here to help.

  • Our opening hours are different over Christmas. Click here to see when we’re open.

    Sales Enquiries

    0330 159 1522*

    Customer Services

    0330 159 1512*

    Live chat**

    You can view our privacy policy here

    *We’re open Monday to Friday 8am to 8pm, and Saturday 9am to 2pm. Calls are charged at local rate and may be recorded or monitored.

    **Live chat is available Monday to Friday, 9am to 5pm. Please be aware that during busy times, there may be a short wait.