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  • Shop Insurance

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  • Online or on the high street, we've got you covered

    • Public liability cover as standard, with up to £5m protection
    • Free 30% increase in stock cover – at dates of your choice – with contents cover
    • Accidental damage as standard with contents cover
    • 24-hour glass replacement with contents cover
    • Free 24-hour emergency helpline
  • Find out more

    What’s covered?

    AXA Shop Insurance lets you tailor your cover to meet your needs, with covers including public liability, contents and buildings.

    Eight reasons to choose AXA

    We understand small businesses like yours – so we know exactly what you want. Here are eight great reasons to choose our shop insurance.

  • Not all retailers are the same, so why should your insurance be?

    Whether your shop is online or on the high street, we’ve got you covered with our shop insurance for retailers. We provide cover for a wide range of retail businesses, from beauty salons and hairdressers to coffee shops and grocers, and we give you the freedom to tailor your cover to meet your needs. That means you get the cover that’s right for your business – not someone else’s.

    There’s no need to shop around. Just pick and choose the covers you want – and leave the ones you don’t. What’s more, you’ll benefit from a 10% discount for buying online. It’s the protection you’d expect from AXA – for less.

  • What our customers think of us

    Our customers’ reviews, independently moderated and managed by feefo

    View all our latest reviews

    Feefo service rating 96%. See what our customers say about us - new window

    Feefo service rating. See what our customers say about us - new window

    "Top service from a company that has consistently been so. Well trained people based in UK. It doesn't get any better."

  • About us

    At AXA Business Insurance, we give you the protection you need to grow your business, which is reflected in our Feefo customer service score of 4.8 out of 5 based on 4231 reviews as of 26 April 2016. We offer business insurance online to sole traders, self-employed people and small and medium-sized businesses, as well as landlord and van insurance – for business or personal use.

    1The code consecutively applies a 16.7% discount to the 10% discount you get for buying online, which is a 25% discount overall. AXA reserve the right to withdraw this offer at any time. The promo code will be applicable to new customers in their first year only and cannot be used in conjunction with any other offer. Minimum premium applies. Terms, conditions, eligibility and exclusions apply. Underwritten by AXA Insurance UK plc. Offer only valid on quotes between 4th September and 31 October 2017.

    2Based on the number of businesses insured by AXA across the UK and Ireland as of December 31 2015.

    3Based on AXA Business Insurance claims made in 2015. Figures based on business insurance policies purchased direct through AXA Business Insurance online or over the phone.

  • Sales Enquiries

    0330 159 1504*


    Customer Services

    0330 159 1505*

    Live chat**

    *We’re open Monday to Friday 8am to 8pm, and Saturday 9am to 2pm. Calls are charged at local rate and may be recorded or monitored.

    **Live chat is available Monday to Friday, 9am to 5pm. Please be aware that during busy times, there may be a short wait.