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  • Is it right for you?

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  • Is AXA Shop Insurance right for you?

    Because sometimes not everything can be done online

    Our online shop insurance covers retailers who work from home, online on the high street, with an annual turnover of up to £2.5 million. But for larger businesses with more complex needs, we may need to speak to you to make sure we can protect your business.

    We won’t be able to cover you online if your shop or online retailing business:

    • Has an annual turnover of more than £2.5 million
    • Operates from a warehouse, industrial unit or market
    • Has a combined sums insured of more than £1.5 million for contents and buildings
    • Exports goods to the USA or Canada

    If your business has or does any of these things, we’ll need to get some more details from you to make sure we can give you a quote that meets your needs.

  • You can call us now on 0330 159 1504* or if now isn’t a good time, let us know when is using the button below and we’ll call you back.

    *Lines open Monday to Friday, 8am to 8pm, Saturday, 9am to 2pm. Calls are charged at local rate. Calls may be recorded and monitored.

  • Find out more

    Shop insurance to meet your needs

    Shop insurance to meet your needs

    Whether your shop is online or on the high street, we’ve got you covered with our affordable shop insurance for retailers.

    Your policy details

    Your policy details

    Find out all you need to know about our shop insurance cover by reading and downloading the policy summary and policy wordings.

  • What our customers think of us

    Our customers’ reviews, independently moderated and managed by feefo

    View all our latest reviews

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    Feefo service rating. See what our customers say about us - new window

    "Top service from a company that has consistently been so. Well trained people based in UK. It doesn't get any better."

  • Sales Enquiries

    0330 159 1504*


    Customer Services

    0330 159 1505*

    Live chat**

    *We’re open Monday to Friday 8am to 8pm, and Saturday 9am to 2pm. Calls are charged at local rate and may be recorded or monitored.

    **Live chat is available Monday to Friday, 9am to 5pm. Please be aware that during busy times, there may be a short wait.