Whether it’s a broken window or a leaking pipe, life has a way of throwing a curveball or two our way from time to time. And when things go wrong, you want them put right, quickly.

We can’t stop accidents happening, but we can help you get your home back in order when they do. So, say goodbye to putting life on hold, due to mishaps around the home. Say hello to garden parties, afternoon barbeques and dinner party celebrations. With our HomeSafe, HomeSure and HomeSmart policies to choose from, we’re confident you’ll find something to suit your needs.

But don’t just take our word for it. Our customers have rated us 4.5 / 5 on Feefo1. Plus, the industry experts at Defaqto have given us 5 Star rating on our HomeSafe and HomeSure insurance policies2.

Put simply, we make it easy to get back to the good stuff.

What do I get with AXA home insurance?

Here are just a few ways we can help when you need it most:

Online claims

With our online claims tool, you can register a claim wherever and whenever it happens. So, if you’d rather skip the hold music, you can jump online and make your claim straight away.

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Brand new replacements

No one wants to feel short-changed. We get that. That’s why we offer brand new replacements for when things go wrong3. If we can’t fix the damage to your prized possessions, we’ll replace them like for like, or cover the cost to buy them new. It’s that simple.

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Emergency cash advance

When things go wrong, life still has to go on. That’s why we offer an emergency cash advance of up to £1,000 if your home can’t be lived in due to loss or damage covered by your policy4. So, there’s no need to worry about the essentials like food, clothes and toiletries while we fix the problem.

And more…

HomeSafe HomeSure HomeSmart
Buildings Unlimited £1,000,000 £500,000
Contents £100,000 £85,000 £75,000
Guaranteed repairs Included Included Included
Accidental damage for buildings Included Included Optional
Accidental damage for contents Included Optional Optional
Alternative accommodation £100,000 £50,000 £50,000
Personal possessions £2,5005 Optional Optional
Replacement keys and locks £1,000 £1,000 £500
Legal expenses £100,000 Optional - up to £50,000 Optional - up to £50,000
Home emergency cover £1,500 Optional - up to £1,000 Optional - up to £1,000

Interested in getting a home insurance quote?

We hope so! Get a home insurance quote in minutes with AXA.

1 Based on 60,275 total reviews as of 07/05/2021.

2 5 Star Rating given by Defaqto for 2021 to AXA HomeSafe and AXA HomeSure.

3 Subject to a valid claim. Excess applies. Repair or cash may be offered. Terms and conditions apply.

4 Subject to a valid claim. Payment deducted from final claim settlement. Terms and conditions apply.

5 With increased protection to £30,000 available as a cover option.