Make a Travel Insurance claim
Answer a few questions to help get you to the right place
How did you purchase your travel insurance policy?
AXA works with a number of partners to underwrite insurance products in the UK and across the world, and each product has its own Claims team.
To ensure you contact the correct team, please select how you purchased your travel insurance policy:
Where did you arrange your cover?
How do I make a travel insurance claim?
If your need to make a claim, please see axatravel.co.uk/make-a-claim.
Travel insurance purchased through AXA Health
For claims on travel insurance policies puchased through AXA Health, please see your AXA Health Annual Travel Insurance policy wording.
How do I make a travel insurance claim?
Please note AXA Insurance UK no longer provides travel insurance. You can only log a claim directly with AXA if the policy number on your documents begins with 500.
To register your claim online, please log in to your online account and review your policy wording, where our claims contact telephone numbers are displayed.
Which provider did you purchase your travel insuance through?
Travel insurance purchased through The AA
For claims on travel insurance puchased through The AA, please visit The AA website.
Travel insurance purchased through ABTA Travel Insurance
For claims on travel insurance policies puchased through ABTA Travel Insurance, please visit the ABTA Travel Insurance website.
Travel insurance purchased through Big Blue Cover
For claims on travel insurance policies puchased through Big Blue Cover, please see the Big Blue Cover Frequently Asked Questions document.
Travel insurance purchased through Cedartree
For claims on travel insurance policies puchased through Cedartree, please visit the Cedartree website.
Travel insurance purchased through Cover For You
For claims on travel insurance policies puchased through Cover For You, please visit the Cover For You website.
Travel insurance purchased through Coverwise
For claims on travel insurance policies puchased through Coverwise, please visit the Coverwise website.
Travel insurance purchased through Go Travel Insurance
For claims on travel insurance policies puchased through Go Travel Insurance, please visit the Go Travel Insurance website.
Travel insurance purchased through LeShuttle
For claims on travel insurance policies puchased through LeShuttle, please visit the LeShuttle website.
Travel insurance purchased through Insurefor.com
For claims on travel insurance policies puchased through Insurefor.com, please see the Insurefor.com website.
Travel insurance purchased through Jet2Insurance
For claims on travel insurance policies puchased through Jet2Insurance, please visit the Jet2Insurance website.
Travel insurance purchased through loveit coverit
For claims on travel insurance policies puchased through loveit coverit, please visit the loverit coverit website.
Travel insurance purchased through Leisure Guard Insurance Services
For claims on travel insurance policies puchased through Leisure Guard Insurance Services, please visit the Leisure Guard Insurance Services website.
Travel insurance purchased through On the Beach
For claims on travel insurance policies puchased through On the Beach, please see the On the Beach Frequently Asked Questions document.
Travel insurance purchased through Puffin Insurance
For claims on travel insurance policies puchased through Puffin Insurance, please visit the Puffin Insurance website.
Travel insurance purchased through Select and Protect
For claims on travel insurance policies puchased through Select and Protect, please visit the Select and Protect website.
Travel insurance purchased through Southdowns
For claims on travel insurance policies puchased through Southdowns, please visit the Southdowns website.
Travel insurance purchased through SunWorld
For claims on travel insurance policies puchased through SunWorld, please visit the SunWorld website.
Travel insurance purchased through The Co-operative Bank
For claims on travel insurance policies puchased through The Co-operative Bank, please visit The co-operative bank website.
Travel insurance purchased through Travel Insurance Saver
For claims on travel insurance policies puchased through Travel Insurance Saver, please visit the Travel Insurance Saver website.
Travel insurance purchased through Trusted Insurances
For claims on travel insurance policies puchased through Trusted Insurances, please visit the Trusted Insurances website.
Travel insurance purchased through World Airfares
For claims on travel insurance policies puchased through World Airfares, please visit the World Airfares website.