Home tips and FAQs

Janitor cleaning a roof gutter
What is wear and tear?

Home insurance policies

19 May 2026

AXA explains what wear and tear means for your home insurance, what you can and can't claim for, and how to keep your home in good repair to protect your cover.

Craftsman examining wood in workshop
What is woodworm?

Home maintenance

19 May 2026

Worried about woodworm in your home? AXA's guide covers everything you need to know, from spotting the early signs of an infestation to the best treatment options available.

Two men looking at architectural plans
What is a homebuyer survey?

Home buying and selling

18 May 2026

AXA's guide explains what a homebuyer survey is, what it covers, how much it costs, and offers advice on what to do if your surveyor uncovers a problem.

Young couple walking with arms round each other, and woman holding a set of keys
First-time buyer financial checklist

Home buying and selling

1 April 2026

Discover the essential expenses of buying a property, from admin fees to stamp duty and insurance. Ensure you're fully prepared for the financial implications of purchasing a home.

happy couple painting on wall in their new home
Home improvements: what your insurer needs to know

Home maintenance

6 March 2026

Discover what you need to know about home improvements and insurance cover, from DIY dos and don'ts to what work you need to tell your insurer about.

House hunting couple get the keys
The Help to Buy scheme explained

Home buying and selling

4 March 2026

Discover how the Government’s Help to Buy scheme can make owning your own home a reality, as we explain the options, eligibility criteria, and how AXA Home Insurance can protect your new investment.

A mansion under a beautiful blue sky
Should you buy a leasehold property?

Home buying and selling

3 March 2026

Discover the difference between leasehold and freehold properties, and find out which might be right for you when buying a new home.

Couple chilling at home
Tips for first time buyers

Home buying and selling

3 March 2026

Discover essential tips for first-time home buyers, from managing deposits and government schemes to hidden fees, property viewings, making offers, and finalising the practical details.

Black mould against a white wall
What is mould and how to get rid of it?

Home maintenance

3 March 2026

AXA's expert guide covers everything you need to know about household mould, including its causes, the different types to look out for, and how to remove and prevent it for good.