Important message - phone disabled

During the Easter weekend, our phone lines will only be open on Saturday between 9am and 5pm. In the meantime log in to your online account to make a change to your policy or make a claim.

Emergency at home? Don’t worry – the team are still here to help!

Home tips and FAQs

Young woman making shaped cookies with cutter for Christmas
Keeping your home safe at Christmas

Home safety

18 December 2025

Learn how to keep your home safe during the festive season with tips on taking care when using social media, decorations, and kitchen safety.

Mother with her children playing with water in kitchen sink at home
Six simple ways to save water

Heating and energy

5 December 2025

From taking short showers to washing full loads of clothes, learn how to conserve water in your home and reduce your water bills with our top six water saving ideas.

Hand holding a smartphone showing inbox with one new message
GDPR: what are your data privacy rights?

Inspiration and lifestyle

5 December 2025

Discover how to understand and make use of your new data privacy rights under the EU's General Data Protection Regulation (GDPR).

Stylish interior of living room at night
Contents insurance calculator

Home insurance policies

5 December 2025

Calculate the value of your contents so you know the amount of household goods cover you need when getting a home insurance quote.

Flowering plant invader Japanese knotweed otherwise known as Fallopia japonica
How to deal with knot-weed

Home maintenance

5 December 2025

Discover how to identify, control, and eradicate Japanese knot-weed to protect your property from this invasive plant.

South Beach Miami by Garden Hideouts
How to turn your shed into a garden hideaway

Inspiration and lifestyle

27 November 2025

Learn how to transform your garden shed into a multipurpose extra room and ensure it's properly insured.

a man making an video claim through a mobile phone
How to make a video claim

Home insurance policies

25 November 2025

Discover how you can make a home insurance claims using video technology, saving you time and hassle.

Modern living room with glass table, white sofa and television
The complete guide to personal possessions cover

Home insurance policies

25 November 2025

Your contents insurance will keep your valuables safe in the home, but what cover do you need while you’re on the move?

Close up of a brick wall
What is subsidence and how can you spot it?

Home maintenance

19 November 2025

Discover everything you need to know about subsidence, including its signs, causes, risks, treatment, prevention, and fixing solutions.