Home insurance

Be clear on what's included with your home insurance by reading our sample policy documents.

These are sample documents. The policy wording that applies to you will be available to view when you get a home insurance quote and then saved in your online account when you purchase a policy.

Tips and guides

Janitor cleaning a roof gutter

Home insurance policies

What is wear and tear?

AXA explains what wear and tear means for your home insurance, what you can and can't claim for, and how to keep your home in good repair to protect your cover.

Read more about what is and isn’t covered in your home policy documents Reading time 3 mins
Craftsman examining wood in workshop

Home maintenance

What is woodworm?

Worried about woodworm in your home? AXA's guide covers everything you need to know, from spotting the early signs of an infestation to the best treatment options available.

Read more about how to safeguard your home from wood-boring beetles and effectively treat infestations to prevent damage Reading time 5 mins
Two men looking at architectural plans

Home buying and selling

What is a homebuyer survey?

AXA's guide explains what a homebuyer survey is, what it covers, how much it costs, and offers advice on what to do if your surveyor uncovers a problem.

Read more about homebuyer surveys, such as what they include, how much they cost and where to find a surveyor Reading time 4 mins
Young couple walking with arms round each other, and woman holding a set of keys

Home buying and selling

First-time buyer financial checklist

Discover the essential expenses of buying a property, from admin fees to stamp duty and insurance. Ensure you're fully prepared for the financial implications of purchasing a home.

Read more about the hidden costs of buying a property, from admin fees to stamp duty and insurance Reading time 4 mins
happy couple painting on wall in their new home

Home maintenance

Home improvements: what your insurer needs to know

Discover what you need to know about home improvements and insurance cover, from DIY dos and don'ts to what work you need to tell your insurer about.

Read more about the impact of home improvements on your insurance and essential policy considerations Reading time 4 mins
House hunting couple get the keys

Home buying and selling

The Help to Buy scheme explained

Discover how the Government’s Help to Buy scheme can make owning your own home a reality, as we explain the options, eligibility criteria, and how AXA Home Insurance can protect your new investment.

Read more about the Help to Buy scheme, including home ownership options and eligibility criteria Reading time 6 mins
A mansion under a beautiful blue sky

Home buying and selling

Should you buy a leasehold property?

Discover the difference between leasehold and freehold properties, and find out which might be right for you when buying a new home.

Read more about the differences between leasehold and freehold properties to help you make an informed decision when buying a new home Reading time 4 mins
Couple chilling at home

Home buying and selling

Tips for first time buyers

Discover essential tips for first-time home buyers, from managing deposits and government schemes to hidden fees, property viewings, making offers, and finalising the practical details.

Read more about essential tips for first-time home buyers Reading time 5 mins
Black mould against a white wall

Home maintenance

What is mould and how to get rid of it?

AXA's expert guide covers everything you need to know about household mould, including its causes, the different types to look out for, and how to remove and prevent it for good.

Read more about mould and how to get rid of it Reading time 10 mins
Female estate agent leading a couple into a property

Home buying and selling

Questions to ask when viewing a house

Unlock the secrets to finding your perfect home with essential questions to ask and what to look out for during a house viewing.

Read more about crucial questions to ask and checks to make when viewing a house Reading time 4 mins
Family loading a van

Home buying and selling

Making an offer on a new home

Buying a home can be both exciting and overwhelming, especially with the competitive UK housing market. Before making an offer, it's important to set a realistic budget, research the local property market, and prepare a list of questions for the estate agent.

Read more about how to make an offer on a new home Reading time 6 mins
Man and woman with estate agent outside home

Home buying and selling

How to sell a house

Discover the 14 essential steps to successfully sell your home, from budgeting and property valuation to accepting offers and completing the sale. Get prepared with AXA's comprehensive guide.

Read more about how to prepare for a stress-free home selling journey with our 14-step guide, covering everything from budgeting to accepting offers Reading time 6 mins