AXA Home Insurance - Flood Advice.
Property
- Keep items off the ground where possible, especially items easily damaged by water. Remember the water may be contaminated with pollutants.
- Lightweight and portable items should preferably be moved to upper floors if possible.
- Make sure you protect your vital documents and take them to a safe place (this can include passports, driving licences, insurance documents, company documents and personal effects such as photographs etc).
- Be careful what you dispose of without notifying your insurer. If you have to dispose of damaged carpets and the like, ensure that you have taken photographs and retained a portion of the damaged item to allow verification of the product’s quality.
- Photograph the extent of any damage - this may assist any claim you make. Alternatively you may be able to capture video using your mobile phone.
External Web Links
The following websites could provide additional assistance:
Health Protection Agency
Scottish Environment Protection Agency
Environment Agency
Disclaimer
The information contained within this website is intended as a general guide only and is not necessarily comprehensive. AXA Insurance will not be liable for loss or damages arising, in contract, tort or otherwise, directly or indirectly from the use of or reliance upon any information contained in this website.