Bashed bumpers. Reversing into garage doors. Driving into bollards. Life loves to throw up surprises — and they’re not always welcome.

We can’t stop accidents from happening, but we can help you put them in the rear-view mirror. So, whether it’s a motorway mishap, cracked windscreen or pothole disaster, we’re here to help. Meaning you can spend more time enjoying those road trips, staycations and beach days.

But don’t just take our word for it. Our customers have rated us 4.5 / 5 on Feefo1. And the industry experts at Defaqto have given us a 5 Star rating2. Plus with 99.7% of car claims paid out3, you can trust us to put things right when they go wrong.

Put simply, we make it easy to get back to the good stuff.

What do I get with AXA car insurance?

Here are just a few ways we can help when you need it most:

Online claims

With our online claims tool, you can register a claim wherever and whenever it happens. So, if you’d rather skip the hold music, you can jump online and make your claim straight away.

Courtesy car

There’s nothing worse than losing access to your car. We know that. That’s why you’ll receive a courtesy car as standard for up to 14 days, while yours is with an approved repairer4. Need a car similar to yours? We also offer a courtesy car upgrade add on, if you need it.

Claims tracking

The help doesn’t end once you’ve made your claim. You can track progress with our online claims tracking tool. No one wants to be left in the dark. So we make it easy to keep on top of your claim, every step of the way.

And more…

Feature Third-Party, Fire and Theft Comprehensive car insurance
Damage to other people's cars or property Included Included
Injury to other people Included Included
Repair or replacement of your car if it is damaged by fire Included Included
Repair or replacement of your car if it is stolen or damaged by theft Included Included
Replacement of child car seats if stolen or damaged by theft or fire Included Included
Overnight accommodation or onward travel5 Included Included
Lifetime guarantee on repairs6 Included Included
Cover to drive your car in Europe for up to 90 days Included Included
Replacement keys or locks if your car keys are stolen Included Included
Round the clock support with our 24 hour claims line Included Included
Repair or replacement of your car if it is damaged accidentally - even if it was your fault Not included Included
Replacement of child car seats involved in an accident Not included Included
£5,000 personal accident cover Not included Included
Windscreen repair or replacement Not included Included
Replacement keys or locks if your car keys are lost accidentally Not included Included
Cover in case you put the wrong fuel in your car Not included Included
Uninsured driver promise4 Not included Included

Interested in getting a car insurance quote?

We hope so! Get a car insurance quote in minutes with AXA.

1 Based on 60,275 total reviews as of 07/05/2021.

2 5 Star Rating given by Defaqto for 2021 to AXA Car Insurance.

3 Data relates to personal motor insurance claims for policies underwritten by AXA Insurance UK plc from January to December 2020.

4 You'll get back your no claims discount and excess if your car is damaged by an uninsured driver. You will need to provide the make, model and registration number of the other car in the event of a claim. Applies when you are not to blame.

5 If your car can't be driven following damage covered by your policy.

6 All repairs carried out by our approved repairers are guaranteed throughout the time that you own your car.